My commitment to you:
Any data collected will only be used for professional communication and marketing purposes only.
Any information disclosed to Naim will be kept in confidence. Any personal details and medical information will not be made available to third parties, unless permission is granted by yourself.
Through the use of my expertise, I will be suggesting certain lifestyle changes incorporation exercise that I strongly believe will align with achieving your personal goals. If at any stage during my supervision you have specific requests, I will use my professional is managing how to accommodate them.
I intend to work with you within the scope of my profession as a certified and insured exercise professional. If throughout your time under my supervision I see it is in your best interests to be referred to another health professional, I will do so appropriately.
Your commitment to me:
Disclosure of information
You must disclose all health information as requested at our initial consultation, ensuring I am fully aware of anything that may impact or alter how we work together.
You must keep me updated on any changes that may occur to your overall health, this includes medical conditions, physical and mental, injuries , allergies and medication that may be prescribed. If necessary and requested, you may need to seek clearance from your doctor before participating in the exercise program made for you.
Your acceptance of potential risk
For most, exercise is hugely beneficial; there however remains some element of risk that you need to be aware of, acknowledge and by continuing with the service understand this.
the information I provide is advice based on my expertise but the ultimate decision is yours to take.
Naim recommends you obtain a physical examination from a doctor before using any exercise equipment and activity. You agree that by participating in physical exercise or training activities, you do so entirely at your own risk.
Any enhancement products are entirely your responsibility and you should consult a physician or other expert practitioner prior to undergoing any dietary or supplement programme or changes.
You hereby agree that you are participating in these actions of your own volition and initiative and that by using the advice of Naim, you hereby acknowledge and assume all risks of injury, illness, or death.
Communication
It is your responsibility to send weekly checkins and maintain contact with me. If I do not hear or receive check-ins from you, I`m not obliged to follow up or chase you.
General T&Cs
All packages are based on a rolling-monthly contract.
All Packages are paid via Gocardless, a third-party company. Payments will be taken on the 18th of each month to cover your package for the following month. For example, a payment made on 18th February will cover your package for the month of March.
Please note all packages are non-refundable.
If you wish to change your package, you must give Naim two weeks’ notice to allow for administration and price adjustments. You cannot change your package in the seven days before payments are taken on the 18th of each month due to administration time restrictions.
If you wish to cancel the service, you must give one month’s notice. You must inform Naim by the 18th of the month prior to the month your package will end. For example, Naim must be informed by 18th February if the service is to end at the end of March. Failure to give adequate notice will result in an infringement of terms and conditions and may result in legal action.
T&Cs for 1-1 coaching and hybrid packages
There is a 24 hour notice policy in place for session cancellations. Failure to give adequate notice of a session cancellation will result in a loss of that session (depending on circumstance).
If Naim fails to give you more than 24 hours notice for a cancellation, the session will be rescheduled and you will be offered a complimentary session.
Failure to arrive within 15 minutes (with no communication) of the start time of your session will result in a forfeit of the session.
If Naim is more than 15 minutes late, you are entitled to cancel and reschedule or carry on with the session. Regardless of your choice you will be offered a complimentary session.
Monthly packages are based on a 4-week month. Failure to use your sessions in this time will result in losing the unused sessions.
If you are unable to use all your sessions within the 4-week period because Naim is unavailable, then the period to use these sessions will be extended based on the number of days Naim is unavailable. Failure to use sessions after this period will result in losing them.
Last reviewed: 20 February 2023